Privacy Policy

At CapiZen, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our site, you agree to the practices outlined in this policy.

🔐 1. Information We Collect

When you visit CapiZen or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
  • Order Information: Purchase history, product preferences, and order notes.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website.
  • Cookies & Tracking Technologies: We use cookies to improve user experience, analyze traffic, and personalize content.

📦 2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Communicate order updates, promotions, and customer support.
  • Improve our website, products, and user experience.
  • Comply with legal obligations and prevent fraudulent activities.

You can opt out of promotional emails at any time by clicking the "unsubscribe" link in our emails.

💸 3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with trusted third parties in the following cases:

  • Service Providers: Shipping companies, payment processors, and customer service tools.
  • Legal Requirements: To comply with laws, regulations, or valid legal requests.

🧁 4. Your Rights Under U.S. Law

For California Residents (CCPA):
You have the right to:

  • Request access to the personal data we collect.
  • Ask for your information to be deleted.
  • Opt-out of the sale of personal data (we do not sell your data).

For EU Residents (GDPR):
You have the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent at any time.
  • Object to data processing for direct marketing.

To exercise these rights, contact us at: capibarazen@hotmail.com

🍪 5. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart items.
  • Analyze website traffic and user behavior.
  • Offer personalized content and promotions.

You can manage your cookie preferences in your browser settings.

🔄 6. Data Security

We implement industry-standard security measures (such as SSL encryption) to protect your personal data. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

🛠️ 7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date."

📞 8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

CapiZen Support Team
📧 Email: capibarazen@hotmail.com